top of page
Writer's picturethehartwellcorp

When You Rent a Car, Should You Buy Their Insurance?

Navigating the complexities of rental car insurance can be overwhelming for many. However, it is crucial to understand why purchasing insurance from the rental car company can be beneficial and how it can provide peace of mind during your travels. Let's delve into the various insurance options, scenarios, and key terms that can help you make an informed decision.


Holding a key fob for a car


Insurance Options Offered by Rental Companies

Rental companies often provide a range of insurance options to cater to different needs. These may include:

  • Supplemental Liability Insurance: Covers third-party claims for bodily injury and property damage.

  • Insurance for Damage to Personal Property: Protects your belongings inside the rental car.

  • Loss/Collision Damage Waiver (CDW/LDW): The most common and crucial insurance, covering damages to the rental car itself.


The Role of the Loss/Collision Damage Waiver


The Loss/Collision Damage Waiver (CDW/LDW) is designed to absolve you from financial responsibility for damages to the rental car. It acts as primary coverage in the event of an accident, allowing you to handle the claim directly with the rental company, bypassing your personal auto insurer. This waiver typically covers all expenses related to the damage, eliminating out-of-pocket costs.


However, the waiver comes with specific terms that must be adhered to. Violating these terms, such as driving outside a defined territory or allowing an unauthorized person to drive the car, can void the coverage and put your personal funds at risk.  You need to review the waiver carefully and ask the rental agency for clarification when needed. 


Your Personal Auto Policy:


Depending on your Personal Auto Policy to cover the physical damage to the rental can leave significant gaps in your coverage, depending on what you have purchased.

Here are some common concerns:


1. Lack of Physical Damage Coverage: While most drivers have liability coverage included in their auto policy, some do not have “physical damage” coverage. This can happen if drivers drop this coverage when their vehicle is paid off. If your personal auto policy does not include this coverage for at least one owned car, it is unlikely to cover damage to a rental car.


2. Coverage Limitations: Even if your auto policy includes physical damage coverage, it may not address all types of damage to the rental car. For example, if your policy covers only comprehensive (non-collision) losses, you’ll still be responsible for costs if the car is damaged in a collision.


3. Deductibles: If your policy covers damage to the rental car, any claim payment will be subject to the policy’s deductible. This could result in significant out-of-pocket expenses for you.


4. Actual Cash Value vs. Replacement Cost: Your auto policy likely pays based on the car’s actual cash value at the time of the accident, which might not be enough to cover the replacement cost. For instance, if the rental car is totaled, you might have to pay the difference between its actual cash value and the rental company’s replacement cost.


5. Additional Expenses: Most auto policies exclude costs imposed by the rental company, such as lost revenue, transportation of the damaged vehicle, or replacement vehicle costs.


6. Policy Exclusions: Auto policies contain exclusions for certain scenarios. For example, if the rental car is used for business purposes or operated outside your policy’s coverage territory, it might not be covered.


To avoid these pitfalls, review your personal auto policy and consult with your agent or insurer to identify any possible exclusions before renting a car. The best advice is to research the rental car company’s coverage in advance of your travels and discuss it with your insurance professional to ensure there are no gaps in your coverage.


Relying on a Credit Card Insurance Benefit


Some credit card companies offer rental car insurance as a benefit. While this can be a convenient option, it's essential to understand the nature of the coverage provided. In some cases, credit card insurance may act as a substitute for the rental company's damage waiver.


However, more often than not, it serves as excess coverage, kicking in only after a claim has been filed with your personal auto insurer. This may complicate the claims process.  It is good to review the benefits with your credit card company to understand when their coverage applies. 


Why Purchase Insurance from the Rental Company?


Given the potential complexities and limitations of coverage from your personal policy or your credit card benefit insurance, purchasing coverage directly from the rental company provides several advantages:


  • Simplified Claims Process: Handle claims directly with the rental company, avoiding the need to involve your personal auto insurer.

  • Comprehensive Coverage: Rental company insurance often covers a broader range of scenarios and expenses, including loss of use and diminished value.

  • Peace of Mind: Ensure you have the right coverage in place before you hit the road, minimizing the risk of unexpected costs.


Remember, the optimal time to understand the extent of your coverage is before you accept or decline any additional coverage—not after encountering an accident with your rental car.


We are committed to you:


As an employee-owned company, we deeply care about our clients and their well-being. Our commitment lies in providing personalized service and knowledgeable advice to help you navigate the complexities of rental car insurance. Whether you need assistance understanding your coverage options or require a quote for a new auto policy, our team is here to help.


Please feel free to contact us to discuss your specific situation. We look forward to assisting you in finding coverage that fits your needs.


Thank you for choosing us as your trusted insurance partner.



Hartwell Logos

74 views0 comments

Comments


bottom of page